I built a mobile inbox because support was tied to my laptop

Expanded from a LinkedIn post originally published on 2026-09-16.

Built this because I had the exact problem myself: support tickets were tied to my laptop.

So I built an app to fix it.

The PostHog Support App is now live on both iOS and Android 🎉

And in the first month alone (as android soft launched a month earlier), we’re already at 50 daily active users, which is a pretty solid sign that this was a problem other people had too.

It gives you a mobile inbox for PostHog conversations, so you can keep on top of support without needing to be sat at your desk.

A few of the things it supports:

* Multiple PostHog accounts
* Multiple projects in one inbox
* Project-level notifications
* Open, pending and resolved conversations
* Search across support conversations
* Reply to customers directly from your phone

For me, the main benefit is simple: if something comes in while I’m away from my Mac, I can actually deal with it there and then instead of leaving it until later.

This started as something I wanted for my own projects, and it’s now being used daily by other PostHog users too.

iOS:
https://lnkd.in/eS-vTirM

Android:
https://lnkd.in/eZvB2x6W

Would love to hear from anyone already using PostHog support who gives it a try.

#PostHog #SaaS #IndieHacker #AppDevelopment #iOSDevelopment #AndroidDevelopment #SoftwareDevelopment #CustomerSupport #Startup #BuildInPublic #128BitStudios

A problem I already had

The idea started with a practical frustration in my own projects: a support message could arrive while I was away from the Mac, but dealing with it still felt tied to the laptop.

A mobile inbox is not an attempt to make support complicated. It is a way to make an existing responsibility easier to handle when I am not at my desk.

A small product with a clear job

Multiple accounts, multiple projects, project-level notifications, conversation states, search and replies all serve the same purpose: keeping the right conversations accessible from a phone.

At the time of the launch post, the app had reached fifty daily active users after the Android soft launch. That was an encouraging early signal, not a claim about today's user count. A problem I wanted solved for myself was useful to other people too.